Premium Argentinian Wine Malbec Mendoza

Help Centre / F.A.Q.

Browse F.A.Q. Topics

Delivery

  • How long will it take to receive my order?
    Super Quick! We use Fastway as our courier who have a next day delivery policy within Sydney and 2 – 3 days for the rest of Eastern Australia. Western Australia can take up to a week. If you have any queries regarding the status of your order or need it even quicker please give us a call on 0423 283 988 and we will see what we can do.
  • How much is delivery?
    Amazingly, delivery is free within Australia.

Events

  • I have an event coming up, can you help me make it awesome?
    Certainly, we can provide wine tastings, dinners, education, parties, trivia, basically anything you want for groups as big or small as you like.
  • I have heard about your amazing wine tasting parties, can I have one?
    Of course, we do wine tasting parties for groups of 8 up to 150. Email or call us to find out more. Prices start from $30 per person.
  • I’m having a party, is there a bulk discount?
    Maybe, depends if I’m invited. I’m sure we can work something out for you. Call me.

General Questions

  • What are your contact details?
    What are your contact details? Email: michelle@exclusivevines.com.au, Phone: 0423 283 988, Facebook: www.facebook.com/exclusivevines  
  • Can I order single bottles?
    Yes, however there may be a small fee. Please give us a call and we can work it out.
  • Why only 6 or 12 packs?
    We try and keep our prices low low low and it is just too expensive to send single bottles. For a small fee we can do it though.
  • Do you have a physical store front?
    No, we are online only! However, we have free delivery so why not let us bring the shop to you.
  • Help! I don’t know what to order!
    Easy, give us a call and we can help you find that perfect bottle. We are wine geeks and love talking about wine. 0423 283 988.
  • Can I make my own mix case?
    Sure, just email us or give us a call and we can save you the hassle.
  • Can I work for you?
    Depends. Shoot me an email or give me a call and we can talk. Over a glass of wine.
  • I’m going to Argentina soon, got any tips?
    Heaps and heaps! Email me and I’ll give you my own super cool guide.
  • I was recently in Argentina and tried this amazing wine called x, can you get it in for me?
    We will try our best! However, please be aware that it generally takes 3 months to ship the product.

Wholesale

  • I’m opening up a new restaurant and want your delicious wines on my list.
    Congratulations! Please call Michelle on 0423 283 988. She will organise a time to pop in for a tasting and can email you the wholesale portfolio.